Pause, Resume & Seasonal Billing — Lets customers suspend service and billing for a defined window — seasonal businesses, budget freezes — instead of cancelling outright. It coordinates entitlement shut-off with billing stop and restart, and every pause is a save that would otherwise show up as churn.
Pause, Resume & Seasonal Billing lives in the Lifecycle Changes phase of Run Revenue Operations — the stage where you collect the cash, close the books, keep customers healthy. In the corpus tool index this phase maps to the Billingcategory.