Churn Prediction ML — Models that score each account's likelihood of leaving, trained on usage decay, login patterns, support friction, and payment behavior. Predictions feed cancel-save flows, renewal intelligence, and CS playbooks — a score no workflow consumes is just a dashboard.
Churn Prediction ML lives in the Retention & Insights phase of Grow Revenue — the stage where you retain, expand, and compound revenue on the platform. In the corpus tool index this phase maps to the Customer success and Analyticscategories.