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Price change

Atlassian discloses Rovo credit overage pricing; JSM gets 10x the credit pool

Atlassian pricing

Atlassian's Rovo FAQ now publishes a $0.01-per-credit ($10 per 1,000) pay-as-you-go overage rate for Rovo credits, and reveals Jira Service Management and the Teamwork/Service Collections bundle 10x more Rovo credits per user than standalone Jira and Confluence.

Before

Jira, Confluence, and JSM each bundled 25/70/150 Rovo credits per user/month (Standard/Premium/Enterprise); no published per-credit overage rate for the shared Rovo pool.

After

Jira and Confluence keep 25/70/150 credits/user/month; JSM and Teamwork/Service Collections now bundle 250/700/1,500 credits/user/month; overage on any pool bills at $0.01/credit ($10 per 1,000 credits).

Atlassian’s Rovo licensing FAQ added a new “Rovo Credits & Usage-Based Pricing” section that publishes, for the first time in this corpus’s capture history, an explicit pay-as-you-go overage rate for the shared Rovo credit pool: “Pay as you go: Pay at the list price of $0.01 per credit over your allowance ($10.00 per 1,000 credits),” alongside prepaid volume-discount packs and a “Turn off extra usage” toggle. The same FAQ section discloses a per-product-family split in the base allowance that this corpus had not previously captured: “Jira, Confluence: 25 credits / user / month (Standard), 70 credits / user / month (Premium), 150 credits / user / month (Enterprise)” versus “Teamwork Collection, Service Collection: 250 credits / user / month (Standard), 700 credits / user / month (Premium), 1,500 credits / user / month (Enterprise).” That 10x differential is corroborated directly on the Jira Service Management pricing page, where Standard now shows “250 Rovo credits + 1,000 indexed objects per user/month” versus Jira Standard’s unchanged 25 credits + 100 indexed objects. Seat prices for Jira, Confluence, and JSM were unchanged; this is a disclosure and entitlement change, not a seat-price move.

From Atlassian's pricing timeline
Automation re-metered as "steps"; Enterprise loses unlimited automation; JSM gets 10x Rovo credits plus disclosed overage pricing

Atlassian replaced "automation rule runs" with a new "automation steps" unit across Jira, Confluence, and JSM, and Enterprise tiers on all three products moved from unlimited automation to explicit caps (1,000/500/9,500 steps per user/month respectively). Separately, Atlassian's Rovo licensing FAQ disclosed that Jira Service Management and the Teamwork/Service Collections bundle 10x the Rovo credit and indexed-object allowance of standalone Jira/Confluence (e.g. JSM Standard: 250 credits + 1,000 indexed objects/user/mo vs. Jira Standard's 25 + 100), and published for the first time a standard pay-as-you-go overage rate for any Rovo credit pool: $0.01/credit ($10 per 1,000 credits), plus prepaid volume packs and an extra-usage off switch. Seat prices (Free/Standard/Premium/Enterprise) were unchanged.

About Atlassian
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Atlassian prices Jira, Confluence, and Jira Service Management on separate per-user Free-to-Enterprise ladders, with banded volume discounting that lowers the blended per-seat rate as headcount grows.

Pricing model hybridfreemium
Billing units seatscreditsresolutions
Sales motion self serveplgsales led
Free tier
Yes
Commits
None
Transparency
public

Atlassian pricing history

  1. Sep 2026
    Automation re-metered as "steps"; Enterprise loses unlimited automation; JSM gets 10x Rovo credits plus disclosed overage pricing
  2. Sep 2026
    Baseline: Free/Standard/Premium/Enterprise with Rovo AI credits
  3. Aug 2026
    Default AI-training data collection takes effect; no opt-out below Enterprise
  4. Feb 2026
    Third annual Data Center price increase (flat 15%)
  5. Oct 2025
    Rovo bundling reaches Standard; Rovo Dev reaches GA; third October price rise
Full Atlassian timeline

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