Atlassian discloses Rovo credit overage pricing; JSM gets 10x the credit pool
Atlassian's Rovo FAQ now publishes a $0.01-per-credit ($10 per 1,000) pay-as-you-go overage rate for Rovo credits, and reveals Jira Service Management and the Teamwork/Service Collections bundle 10x more Rovo credits per user than standalone Jira and Confluence.
Jira, Confluence, and JSM each bundled 25/70/150 Rovo credits per user/month (Standard/Premium/Enterprise); no published per-credit overage rate for the shared Rovo pool.
Jira and Confluence keep 25/70/150 credits/user/month; JSM and Teamwork/Service Collections now bundle 250/700/1,500 credits/user/month; overage on any pool bills at $0.01/credit ($10 per 1,000 credits).
Atlassian’s Rovo licensing FAQ added a new “Rovo Credits & Usage-Based Pricing” section that publishes, for the first time in this corpus’s capture history, an explicit pay-as-you-go overage rate for the shared Rovo credit pool: “Pay as you go: Pay at the list price of $0.01 per credit over your allowance ($10.00 per 1,000 credits),” alongside prepaid volume-discount packs and a “Turn off extra usage” toggle. The same FAQ section discloses a per-product-family split in the base allowance that this corpus had not previously captured: “Jira, Confluence: 25 credits / user / month (Standard), 70 credits / user / month (Premium), 150 credits / user / month (Enterprise)” versus “Teamwork Collection, Service Collection: 250 credits / user / month (Standard), 700 credits / user / month (Premium), 1,500 credits / user / month (Enterprise).” That 10x differential is corroborated directly on the Jira Service Management pricing page, where Standard now shows “250 Rovo credits + 1,000 indexed objects per user/month” versus Jira Standard’s unchanged 25 credits + 100 indexed objects. Seat prices for Jira, Confluence, and JSM were unchanged; this is a disclosure and entitlement change, not a seat-price move.
Atlassian replaced "automation rule runs" with a new "automation steps" unit across Jira, Confluence, and JSM, and Enterprise tiers on all three products moved from unlimited automation to explicit caps (1,000/500/9,500 steps per user/month respectively). Separately, Atlassian's Rovo licensing FAQ disclosed that Jira Service Management and the Teamwork/Service Collections bundle 10x the Rovo credit and indexed-object allowance of standalone Jira/Confluence (e.g. JSM Standard: 250 credits + 1,000 indexed objects/user/mo vs. Jira Standard's 25 + 100), and published for the first time a standard pay-as-you-go overage rate for any Rovo credit pool: $0.01/credit ($10 per 1,000 credits), plus prepaid volume packs and an extra-usage off switch. Seat prices (Free/Standard/Premium/Enterprise) were unchanged.