Krisp pricing

About

Krisp (Krisp Technologies, Inc., Berkeley, California) builds real-time voice AI: noise cancellation, accent conversion, meeting transcription and AI notes, call-center voice tooling, and a developer SDK. The company packages this as three distinct products sold from a single pricing switcher — an AI Meeting Assistant for individuals and teams, Call Center AI for BPOs and contact centers, and an AI Voice SDK (VIVA SDK for voice agents, RTC SDK for human-to-human calls) for developers.

Krisp’s models run client-side and server-side across Windows, Mac, Linux, Web (JS/WASM), iOS, and Android. The company says it has processed over 4 trillion minutes of voice conversations and that its technology reaches 200M+ devices worldwide, with customers including Discord, Twilio, and Vonage among contact-center and communications platforms.

Positioning-wise, Krisp competes with meeting-notetaker tools (Fathom, Otter, Fireflies) on the Meeting AI side and with voice-infrastructure vendors on the SDK/call-center side, but differentiates on a single audio-AI core — noise cancellation, voice isolation, and accent conversion — productized three ways for three buyers.

Founded in 2017 by ex-Twilio product-security lead Davit Baghdasaryan and Arto Minasyan, Krisp raised a $14M Series A in two tranches ($5M in 2020, a $9M extension in February 2021) on the back of pandemic-era growth — 20× active users, 23× enterprise accounts, and 13× ARR in 2020 — and landed on TIME’s 100 Best Inventions of 2020 and Forbes’ AI 50. That trajectory shaped its pricing: a 2018 launch that drew a 393-point Hacker News thread, a 2019 single-feature paid product, and a steady climb from a noise-cancellation freemium to today’s seat-priced meeting-AI and per-agent call-center stack.

Pricing summary : How Krisp’s per-seat plus storage-and-minute model works

Krisp uses a per-seat subscription as its primary model, layered with capacity tiers (storage) and time-based caps (accent conversion). It spans three products with different motions:

1. Meeting AI (per user): Free 7-day trial, Core $8/user/mo annual ($16 monthly), Advanced $15/user/mo annual ($30 monthly), and Enterprise custom. Annual billing is exactly 50% off, and the page shows the annual price by default.
2. Call Center AI (per agent, sales-led): CC Core starts at $10 per agent/mo billed annually; CC Advanced is custom-quoted via demo. Voice Translation is an add-on.
3. Voice AI SDK (contact-only): Early stage (startup application) and Enterprise (volume pricing) tracks — no public prices.
4. Non-seat meters: storage (10 GB Core, 60 GB Advanced, unlimited Enterprise; extra-storage add-on up to 2–5 TB) and accent conversion by hours-per-day (1 hr/day Core; 4 hr/day speaker + unlimited listener on Advanced). Transcription and noise cancellation are unlimited on paid plans.

What makes this different: the same audio-AI core is sold three ways — self-serve seats, sales-led per-agent, and an application-gated SDK — and within Meeting AI the “usage” lever is not minutes-of-meetings but accent-conversion hours-per-day plus storage, an unusual pairing of per-seat pricing with narrow feature-metered caps.

Pricing by product

AI Meeting Assistant (Individual & team plans)

Call Center AI (Business plans)

AI Voice SDK (Developer plans)

Sales motions across products: PLG / self-serve for Meeting AI Free Trial, Core, and Advanced; sales-led for Meeting AI Enterprise, all of Call Center AI, and the entire Voice AI SDK.

Hidden costs : storage tiers, accent-minute caps, and per-agent call-center fees

The advertised $8–$15/user headline understates total cost once storage, accent-conversion caps, and the monthly-vs-annual gap come into play. Two representative examples:

A 25-seat team on Advanced

Choosing monthly billing instead of annual literally doubles the bill — the annual “Save 50%” is the single largest cost lever on Meeting AI.

A 50-agent call center on CC Core

Call Center AI’s “starts at $10/agent” is a floor; Voice Translation and CC Advanced features are quoted on top, so the realized per-agent rate can run higher.

Want to estimate your own Krisp bill? Use the Krisp pricing calculator to model your monthly cost based on seats, billing term, and product line.

Pricing evolution : from a noise-cancellation app to a three-product voice-AI stack

Krisp’s pricing has been re-platformed roughly once a year, drifting from a single-feature noise-cancellation app to a per-seat meeting-AI suite. The paid entry price tells the story on its own: $20/mo (2019) → $3.33/mo (2020) → $5/mo (2022) → $8/seat/mo (2023), which still anchors Meeting AI Core today.

Cadence

Tracked range: 2019-06 (launch press) – 2026-06 (current capture). Wayback monthly snapshots verified 2020-04 → 2023-01; quarters not listed had no observed price or SKU change.

Notable changes

• 2019-06-12 — Official launch at $20/mo for outgoing-mic noise removal, incoming free; ~$2M raised to date (TechCrunch, “Krisp’s smart noise cancelling gets official release and pricing”).
• 2020-04 — Freemium reset to Free 120 min/week + Pro $3.33/mo (billed yearly), Teams $3.33/user/mo, Enterprise per-workstation (Wayback snapshot 2020-04).
• 2021-02-16 — $9M Series A extension (total $14M) disclosed alongside 2020’s 20× user / 13× ARR growth (TechCrunch).
• 2022-01 — Paid rate rises to $5/mo, storage tiers (1 GB / 10 GB) added (Wayback snapshot 2022-01).
• 2023-01 — Per-seat repackaging to Pro $8 / Business $10 per seat/mo, free tier to 60 min/day (Wayback snapshot 2023-01).
• 2023-03-28 — Bot-free AI Meeting Assistant launches with free unlimited transcription + AI notes (Krisp blog).
• 2024-06 — Real-time Accent Conversion Early Access for contact centers (Krisp blog; SiliconANGLE).
• 2026-03 — Customer-side Accent Conversion added for call centers (BusinessWire; CX Today).
• 2026-06-04 — Current three-product page: Meeting AI Core $8 / Advanced $15 per user/mo annual (×2 monthly); Call Center AI CC Core from $10/agent/mo; Voice AI SDK application-only (Krisp pricing page).

The drift from one feature to a seat suite, in detail

The most striking through-line is how the unit of value migrated. In 2019 Krisp charged $20/mo for exactly one capability — muting your own microphone — making it look expensive for a single-feature utility. The 2020 pandemic reset slashed the headline to $3.33/mo and leaned on a generous 120 min/week free tier plus viral friend-referrals to win the work-from-home wave, prioritizing land over margin. From 2022 onward the direction reversed: the paid rate climbed to $5, then the 2023 repackaging introduced a per-seat ladder ($8 Pro / $10 Business) that monetized administration (SSO/SCIM) rather than raw noise minutes, and the free tier tightened from a weekly to a 60-minutes-per-day allowance. By 2026 the permanent free tier is gone entirely, replaced by a 7-day all-features trial — a deliberate move away from freemium for compute-heavy audio inference, a pattern we trace in the entitlement-to-credits billing shift. The seat price compounded ~2.4× from its 2020 low to today’s Core, but because the product expanded from noise cancellation to transcription, AI notes, and accent conversion, the per-feature value to the buyer arguably rose faster than the price.

What’s unique : one audio-AI core, three pricing motions

1. One product switcher, three buyers and three motions. Meeting AI is self-serve per-user, Call Center AI is sales-led per-agent, and the Voice AI SDK is application-gated — all reachable from a single pricing-page switcher. The same noise-cancellation, voice-isolation, and accent-conversion models are repackaged for prosumers, BPOs, and platform builders, so a single R&D investment is monetized across three sales motions without forking the codebase.

2. Accent conversion is metered by hours-per-day, not unlimited. Unusually, the “usage” lever inside an otherwise-flat seat-based plan is a daily-hours cap on accent conversion (1 hr/day Core, 4 hr/day speaker on Advanced) rather than meeting minutes. It is one of the few places where a feature-time quota — not seats, tokens, or transcription minutes — carries the variable component of the bill.

3. Annual billing is exactly 50% off and shown by default. The page renders the discounted annual price first ($8/$15), framing the monthly rate ($16/$30) as the premium option — an aggressive anchor toward annual prepay that doubles the commitment without changing the sticker most buyers see.

4. The free tier disappeared as the product got heavier. Krisp ran a generous freemium (120 min/week, later 60 min/day) for years, then dropped it entirely for a 7-day all-features trial once Meeting AI’s transcription and accent inference made perpetual free uneconomical — a textbook compute-cost-driven packaging change.

Strengths & weaknesses

Billing UX : the named controls on Krisp’s pricing page

• Product switcher (“Choose your Krisp product”) — toggles the pricing grid between Meeting AI, Call Center AI, and Voice AI SDK on the same page.
• Monthly / Annually toggle (“Save 50%”) — switches Meeting AI prices between monthly and annual; annual is the default-rendered state.
• “See comparison table” / Compare Plans — expands a full feature-by-feature matrix across Core, Advanced, and Enterprise (storage, accent-conversion hours, integrations, admin controls, compliance).
• Extra storage add-on — buyable capacity beyond plan storage, up to 2 TB (Core/Advanced) or 5 TB (Enterprise).
• “Talk to Sales” / “Book a demo” / “Apply Now” — distinct sales entry points for Enterprise, Call Center AI, and the Voice AI SDK respectively.

Strategic wins : pricing decisions that work for Krisp

1. A single audio-AI core monetized three ways

Krisp sells the same underlying noise-cancellation and voice models as self-serve seats, sales-led per-agent licenses, and a developer SDK — capturing prosumer, enterprise contact-center, and platform-builder revenue from one R&D investment. Because the marginal cost of adding a packaging is near-zero once the models exist, each new motion is almost pure margin expansion; the question of which value metric fits each buyer (per-user, per-agent, per-contract) is answered independently per product.

2. A 50%-off annual default that anchors commitment

By rendering the annual price first and labeling monthly as the costlier option, Krisp nudges buyers toward annual prepay. See our analysis of choosing the right usage metric and how it relates to usage-based billing cycles.

3. A trial instead of a permanent free tier

Krisp gives away all premium features for 7 days rather than a perpetual free plan, protecting the cost of compute-heavy audio inference while still letting buyers fully evaluate. This mirrors a broader pattern we cover in the entitlement-to-credits billing shift.

Areas to improve : where Krisp’s packaging could be clearer

1. Surface the accent-conversion caps earlier

The 1 hr/day and 4 hr/day accent-conversion limits live deep in the comparison table, and the Advanced card even labels accent conversion “Unlimited*” with the asterisk explaining the 4 hr/day speaker cap only in the matrix. Buyers expecting unlimited may be surprised mid-cycle. A clear in-card “X hours/day” line — the way good usage-metric design makes limits legible before purchase — would reduce expectation-gap churn.

2. Publish at least indicative Call Center AI and SDK pricing

Both Call Center AI (beyond the $10 floor) and the Voice AI SDK are quote-only, which slows developer and BPO evaluation. A published rate card or calculator would shorten the sales cycle, much as we argue in how a pricing calculator drives conversion.

3. Add a usage-minutes meter for the SDK

The Voice AI SDK leaves all metering to negotiated contracts; a public per-minute or per-call rate would let small builders self-serve, aligning with the value-metric thinking developers now expect and the usage-metric tradeoffs buyers weigh.

Key takeaways

1. One core, three motions can work. Krisp shows a single audio-AI capability can be packaged as self-serve seats, sales-led per-agent, and an application-gated SDK simultaneously.
2. Hide usage caps and you risk trust. Metering accent conversion by hours-per-day inside a “seat” plan is easy to miss; clarity matters.
3. Annual-default framing shifts behavior. Showing the discounted annual price first makes monthly feel like the upsell, not the baseline.
4. Trials beat free tiers for premium audio. A 7-day all-features trial converts evaluators without permanently giving away compute-heavy inference.
5. Storage is a quiet expansion lever. Tiered storage (10/60 GB → add-ons up to 5 TB) creates upsell paths without touching the seat price.

UBP implications

1. Feature-minute caps are a usage lever even inside seat pricing. Krisp meters accent-conversion hours-per-day rather than meeting minutes, showing how a narrow capability can carry the variable component of an otherwise flat seat plan.
2. Per-agent vs per-user is a packaging, not pricing, choice. The same models are priced per-user for Meeting AI and per-agent for Call Center AI, aligning the unit to each buyer’s headcount definition.
3. Application-gating defers usage pricing to the contract. For the Voice AI SDK, Krisp leaves token/minute metering to negotiated enterprise terms rather than a public usage rate card.

Sources

• Krisp pricing page (accessed 2026-06-04)
• Krisp contact sales / enterprise (accessed 2026-06-04)
• Krisp Voice AI SDK / developers (accessed 2026-06-04)
• Krisp blog (accessed 2026-06-04)

Browse the full pricing blueprint to compare Krisp with other voice-AI and meeting-productivity vendors.

Bottom line

Krisp prices a single audio-AI core three ways: self-serve Meeting AI seats ($8–$15/user/mo annual, exactly half the monthly rate), sales-led Call Center AI from $10/agent/mo, and an application-only Voice AI SDK — with storage tiers and accent-conversion hour caps as the quiet usage levers inside otherwise flat seat plans.

Pricing timeline : Major events on a vertical axis

Each milestone below corresponds to a public pricing change, product launch, or material adjustment. Major events use a filled marker; minor adjustments use a faded one.

Three-product pricing: Meeting AI seats, Call Center per-agent, Voice AI SDK

Jun 2026

Krisp's pricing page offers a product switcher across Meeting AI (7-day Free trial / Core $8 / Advanced $15 per user/mo annual — exactly half the monthly rate / Enterprise custom), Call Center AI (CC Core from $10/agent/mo billed annually, CC Advanced custom), and a contact-only Voice AI SDK (Early-stage / Enterprise, application-based). The permanent free tier is gone — only a 7-day all-features trial remains.

Customer (listener-side) Accent Conversion for contact centers

Mar 2026

Krisp adds inbound, customer-side accent conversion so agents better understand callers, extending accent AI bidirectionally. Announced as an industry-first for call centers (BusinessWire / CX Today, March 2026).

Real-time Accent Conversion — Early Access for call centers

Jun 2024

Krisp opens Early Access to on-device real-time accent conversion for contact centers, initially converting Indian and Filipino agent accents for US customers, with five output voices. Distributed via Accent Conversion SDKs (Windows first, WASM/JS later) to CCaaS partners (Krisp blog / SiliconANGLE, June 2024).

Per-seat repackaging: Pro $8 / Business $10, free tier moves to 60 min/day

Jan 2023

Krisp shifts to a clean per-seat ladder — Free (60 min/day noise cancellation), Pro $8/seat/mo ($96/yr), Business $10/seat/mo ($120/yr) adding SSO/SCIM, and Enterprise. The $8 entry seat price that anchors today's Meeting AI Core first appears here. The bot-free AI Meeting Assistant (free unlimited transcription + AI notes) had launched 2023-03-28 (Krisp blog).

Price rise to $5 + storage tiers (1 GB / 10 GB); Personal Pro rename

Jan 2022

Plans become Personal (free, 240 min/week, 1 GB storage), Personal Pro $5/mo billed yearly (10 GB storage), Teams $5/user/mo (up to 50 seats, SAML SSO), and Enterprise. The paid monthly rate rose from $3.33 to $5 and recording-storage caps appear as an explicit lever.

Freemium reset: Free 120 min/week + Pro $3.33/mo

Apr 2020

By April 2020 the model is a 120 min/week free tier (mic + speaker) with Pro at $3.33/mo billed yearly (unlimited), Teams $3.33/user/mo, and an Enterprise/Call Center per-workstation tier. A friend-referral mechanic unlocks free Pro months. Pandemic surge: 20× users, 23× enterprise accounts, 13× ARR in 2020 (TechCrunch, 2021-02-16).

Official launch: $20/mo noise cancellation, free incoming-only

Jun 2019

Krisp exits beta. Muting noise on incoming calls (others' background) is free; clearing your own outgoing microphone noise costs $20/mo or $120/yr after a two-week trial, with $5/mo group licenses. Total funding then ~$2M (UC Berkeley SkyDeck + Sierra Ventures/Shanda) (TechCrunch, 2019-06-12).