Greenhouse repackages to Core, Plus and Pro and adds an uncapped renewal-increase right

This is the largest commercial change in Greenhouse’s archived record, and Greenhouse published no announcement of any part of it.

Six legal documents carry the same “Last Updated” date of 1 February 2026: the Master Subscription Agreement, the AI Terms, the Service Level Agreement, the Professional Services Addendum, the Real Talent Terms and the Sourcing Automation Terms. In the same window the pricing page was rebuilt. The Internet Archive capture of 12 January 2026 still shows Essential, Advanced and Expert; the capture of 14 February 2026 shows Core, Plus and Pro. The rename is therefore bounded between those two dates rather than pinned to one.

Four things changed on the public page. The tier names went in a circle — Greenhouse used Core, Pro and Enterprise in 2018, so “Pro” has moved from middle tier to top tier and “Core” is an entry tier again. The sentence that told buyers what drives the bill was deleted: “Prices vary based on the size of your company, giving you room to grow as your hiring needs change” had been on the page in some form since March 2020 and is gone, replaced by copy about “the level of structure, automation and governance your hiring organization requires”. The add-on shelf carrying Onboarding, Sourcing automation, HRIS Link and Integrations was removed, so Greenhouse Onboarding — which had its own priced block on the pricing page since March 2020 — no longer appears there at all. And the three “Additional cost” footnotes on Texting powered by Grayscale, Sandbox sync and Audit log disappeared, with those features now listed inside tiers and no first-party statement of whether they became inclusive or the caveat simply moved to the Order Form.

One thing changed in the contract. Comparing the MSA archived on 13 September 2025 (dated 12 June 2025) with the one archived on 23 April 2026 (dated 1 February 2026): “Licensee” became “Customer” throughout, and Section 5(a) gained a new closing sentence — “Greenhouse reserves the right to increase Fees upon renewal.” There is no cap, no index, no stated percentage and no notice requirement attached to the increase itself. The only adjacent protections are the standing 60-day auto-renewal notice for terms of a year or longer and the in-product 120-day renewal reminder.

The two halves point in opposite directions: the page removed the sentence describing what drives the bill, and the contract added an unbounded right to raise it.