Lattice pricing

About

Lattice is a people-management platform for HR teams and the managers they support. It sells six product modules — Performance, Goals & OKRs, Engagement, Grow, Compensation, and Analytics — plus a set of always-on manager habits it calls Manager Tools (1:1s, Weekly Updates, Feedback, and Q&A Boards). The company positions the suite as the layer that sits on top of a system of record rather than replacing one: its own customer stories describe Workday as the HRIS with Lattice powering performance, goals, and manager effectiveness, and its integration marketing highlights syncing HRIS data in from vendors like Rippling.

The buyer is the HR or People function at companies large enough to run formal review cycles. Lattice’s own solutions navigation splits its audience three ways — Small Businesses, Midsize Businesses, and Enterprise — and its industry pages target agencies, banks, credit unions, fintech, insurance, life sciences, manufacturing, professional services, retail and ecommerce, sports, and technology. Named customers on the pricing and platform pages include GoCardless, Weave, Huge, Bark, Vantage West Credit Union, LiveRamp, USAirtours, and UNREAL Snacks; the logo strip also carries Greenhouse, Robinhood, Loom, Duolingo, Discord, Brooklinen, NPR, and Gusto. The site claims 3,300+ five-star G2 reviews.

The AI story runs through a single product, the Lattice AI Agent, which Lattice describes as built on OpenAI’s API with an explicit commitment that customer data is not used for model training. Notably for a 2026 HR vendor, the agent is not a separate SKU — it is folded into the seat price alongside Analytics and Integrations, and an MCP server marked “NEW” lets managers draft and submit reviews from inside a chat client.

Pricing summary : Per-seat modules, an annual floor, and no meter

Lattice has exactly one billing dimension: seats. There is no usage meter, no credit pool, no token or message cap, and no outcome charge anywhere on its public surfaces. A buyer picks one of two routes — the pre-assembled Foundations package at $13 per seat per month, or a custom package built from a published module rate card where Performance is $10, Goals & OKRs is $8, and Engagement is $4 per seat per month, with Compensation adding $6 and Grow adding $4. A third route, Enterprise, carries no price at all: “Enterprise pricing varies based on seats, complexity, and scale.”

The dimensions that actually move a Lattice bill:

• Seats — the only meter. Both Active and Invited users are billed; users that have merely been Created are not.
• Which modules you buy — the module card is additive, so a Performance + Compensation + Grow package prices at $10 plus $6 plus $4 per seat per month rather than at a bundle rate.
• Base product vs add-on — Compensation and Grow are quoted with a leading plus sign because they attach to a base product; Manager Tools is included only with a purchase of Performance, Goals & OKRs, and/or Engagement.
• The annual floor — the minimum annual agreement is $4,000, and Lattice states that this spend may be spread across different products.
• Contract term and currency — all contracts are billed annually, in United States Dollars only.
• Seat growth mid-term — added seats prorate over the months remaining in the term; the resulting maximum seat count never goes back down.

What makes this different: Lattice publishes a complete, unhedged rate card and then sells none of it self-serve. Every call to action on the pricing page — including the Foundations “Get started” button — resolves to /demo. The list price is a qualification tool, not a checkout. The second oddity is what is missing: in a category racing to meter AI, Lattice’s AI Agent is a bundled entitlement listed under “all base products come with”, with no AI seat, credit pool, or token cap on any first-party surface.

Pricing by product

Lattice packages (the two headline routes)

Build your custom package — base products

Each base product can be bought on its own and each one carries Manager Tools, Analytics, the AI Agent, and Integrations at no additional charge.

Build your custom package — add-ons

Bundled at no extra charge with every base product

Contract terms that apply to every package

Two figures on the same page that do not agree

Lattice’s rate card prices Performance at $10 seat/month. Its FAQ, on the same URL, answers “Can I purchase Performance or Goals & OKRs separately?” with: “Yes. Performance and Goals & OKRs can be unbundled and purchased individually for $8/month.” The $8 matches Goals & OKRs but not Performance. Both figures are reproduced here exactly as published rather than reconciled — a buyer quoting either number back to sales has a first-party citation for it.

There is no HRIS SKU on the public rate card

Lattice once sold an HRIS product. As captured, it is absent from every public pricing surface: no HRIS card appears on the rate card, lattice.com/hris 301-redirects to /platform, and lattice.com/platform/hris returns 404. The platform overview lists Performance, Goals & OKRs, Engagement, Grow, Compensation, Analytics, AI Agent, and MCP — no HRIS. Yet the AI Agent help article still branches on it: “If you are an HRIS customer, you can sync HRIS documents to the Knowledge Vault.” The SKU therefore survives for existing customers while being unpurchasable and unpriced for new ones. Dating that removal is a research question, not a capture one.

Sales motions across products: sales-led for every tier, including the $13 Foundations package — the public rate card is a qualification aid, and each CTA on the pricing page resolves to a demo request rather than a checkout.

Hidden costs : The annual floor, the seat ratchet, and renewal drift

Lattice has no overage, no token meter and no credit pool, so nothing on the invoice can surprise you the way a usage bill can. The cost risk sits somewhere else: in the modules you add, in the $4,000 annual floor, in a seat count that only ever goes up, and in the renewal escalators that never appear on the rate card at all.

Archetype 1 — a 250-seat midmarket People team on the full stack

A 250-person company buys Foundations for performance and goals, then adds the three modules HR teams almost always want next: Engagement for pulse surveys, Compensation for review cycles, and Grow for career tracks. Every figure below is list price off Lattice’s own rate card, multiplied by seats.

That is $81,000 a year at list, or $27 per seat per month — a little over twice the $13 headline that got the deal in the room. The bundle discount only reaches the two products inside Foundations; every module beyond it is priced additively, so the effective per-seat rate climbs in a straight line with scope. Procurement data bears the spread out: Vendr reports a median annual Lattice contract of $30,240 across 634 purchases, with a low of $9,370 and a high of $84,000 and an average saving of 21.03% against the opening quote (accessed 2026-09-10).

Archetype 2 — a 60-person startup buying the cheapest module

Engagement is the cheapest way into Lattice at $4 seat/month, and at 60 seats that is $240 a month, or $2,880 a year. The $4,000 minimum annual agreement then does the rest of the work.

The floor lifts the effective rate from $4 to about $5.56 per seat per month — a 39% premium paid purely for being small. Run the same arithmetic in reverse and the crossover sits at roughly 84 seats: below that headcount, the cheapest module on the card does not actually cost what the card says. Lattice’s own FAQ softens this by letting the $4,000 be met across products, which means the rational response to the floor is to buy more modules rather than fewer — a floor that works as an upsell.

The costs that never appear on the rate card

• The seat ratchet. Lattice’s help centre is explicit: adding users permanently raises your maximum seat count, and removing them neither lowers it nor earns a refund. A team that hires 20 and loses 15 over a contract year is billed on the peak, not the average. In a category where 10–15% annual churn is normal, that gap is real money, and it is the closest thing Lattice has to an overage.
• Invited users are billable. Seats start metering at invitation, not at first login. Bulk-inviting a department before a review cycle starts the clock on everyone who never logs in.
• Renewal escalators. No Lattice surface publishes a renewal policy. Vendr’s marketplace notes contracts typically carry 3–5% annual escalation clauses, and other advisory write-ups put the negotiated range higher. At 3–5% compounding, a $81,000 contract is $93,000–$98,000 by year four with no change in scope — which is why the renewal cap belongs in the order form, not the renewal conversation.
• Annual, USD-only, prepaid. Every contract is billed annually in United States Dollars. Non-US buyers carry the FX risk themselves, and there is no monthly escape hatch to test the product at production scale.
• Zero-fee implementation is scoped. Lattice’s FAQ says there are no additional implementation or change-management costs for our performance management software. That sentence does not cover Compensation, Grow, or Engagement, so treat professional-services quotes for those as an open question rather than an assumed zero.

Want to estimate your own Lattice bill? Use the Lattice pricing calculator to model your monthly cost based on seat count, the module mix, and whether the $4,000 annual minimum binds.

Pricing evolution : From plan ladder to module card, and the HRIS round trip

Lattice’s rate card has been publicly readable since at least January 2022, which makes it one of the more legible pricing histories in the HR category. Two things stand out across four and a half years. The first is stability: between November 2022 and June 2026 the Engagement, Grow and Compensation rates never moved once. The second is what happened around that stable core — an HRIS product that was launched, priced, discounted, expanded and deleted inside 14 months, and an AI announcement that lasted three days.

Cadence

Tracked range: 2022-01–2026-09. Quarters not listed above were verified stable (0 price changes, 0 SKU additions).

Notable changes

• 2022-05-12 — The plan ladder is gone. Performance Management and Goals & OKRs each stand alone at $8 person/month, and the recommended card sells both for $11 against a struck-through $16 anchor — Lattice’s only publicly quantified bundle discount, worth 31%.
• 2022-11-29 — Compensation stops being a “Contact sales” card and starts being a +$6 person/month add-on, completing the five-module card that would then hold still for years.
• 2024-07-09 — Lattice announces on its own blog that AI “digital workers” will get official employee records, onboarding, goals, performance metrics and managers, in a post that is still live.
• 2024-07-12 — Three days later, an update is appended to the top of that same post: “This innovation sparked a lot of conversation and questions that have no answers yet. We look forward to continuing to work with our customers on the responsible use of AI, but will not further pursue digital workers in the product.”
• 2024-09-13 — Pricing page rebuilt. The Foundations name appears for the first time at $11 seat/mo, billing language moves from “person” to “seat”, and the pricing FAQ that publishes the $4,000 minimum and the “$8/month” unbundling answer goes live.
• 2024-10-14 — Core HRIS is priced at $10 seat/mo with a $5 Early Bird rate, launching Lattice into direct competition with Rippling, Gusto and Workday on the system-of-record layer it had spent a decade sitting on top of.
• 2025-05-14 — Payroll (+$6 seat/mo) and Time Tracking (+$2 seat/mo) join the HRIS column, making a fully-loaded HRIS customer an $18 seat/month proposition before a single talent module is added.
• 2025-10-02 — The Lattice AI Agent exits beta at no additional cost, with the company stating: “We previously shared that the Agent may become a paid feature, but we’ve seen the impact it’s already delivering.”
• 2025-11-07 — The HRIS, Payroll and Time Tracking SKUs vanish from the rate card and from the platform nav. Lattice sunsets both products; third-party migration coverage puts payroll access ending 2026-03-31 and HRIS access ending 2026-07-31, with customers credited for HRIS and payroll subscription fees through the transition. The exact customer-notification date is unverified from first-party sources; the Wayback pricing-page series brackets the removal to 2025-11-05 through 2025-11-07.
• 2026-07-15 — Foundations moves from $11 to $13 seat/month and Performance from $8 to $10, the first list-price rise on the card since 2022.

The digital-workers reversal in detail

For a corpus that tracks how vendors meter AI, this is the most instructive three days in the HR category. On 2024-07-09 Lattice published “Today, Lattice Makes History and Leads the Way in Responsible Employment of AI”, describing digital workers that would be “securely onboarded, trained, and assigned goals, performance metrics, appropriate systems access, and even a manager”. Lattice charged per seat and per employee record. An AI agent with an employee record is, mechanically, a billable seat — the announcement did not name a price, but it priced the agent by implication on the same human meter as everybody else.

The reaction was immediate and hostile, and it happened almost entirely off the developer platforms this corpus usually reads. Hacker News barely registered it: the announcement post drew 5 points and 1 comment on 2024-07-09, and the follow-up thread titled “Lattice will not further pursue digital workers in the product” drew 2 points and 1 comment on 2024-07-17. The fight was on LinkedIn and in the HR press. Fortune, Inc., HR Grapevine and BankInfoSecurity all covered the reversal within days; the quoted objection from practitioners was that “treating AI agents as employees disrespects the humanity of your real employees”. CEO Sarah Franklin later told Raconteur the company had pressed pause rather than deleted the idea.

The erasure from Lattice’s own surfaces is close to total. Both lattice.com/digital-workers and lattice.com/platform/digital-workers return 404 and have no Wayback records at all, and the strings “digital worker” and “AI employee” appear nowhere on the pricing page, the AI hub, the AI Agent product page, the platform overview or the product-updates feed as captured on 2026-09-10. The only surviving primary artefact is the original blog post, still live, still carrying its own retraction at the top.

Fifteen months later Lattice answered the underlying pricing question the other way entirely: on 2025-10-02 it made the AI Agent free for every customer and said out loud that it had considered charging and decided not to. The company that tried hardest in this category to put an AI agent on a human seat meter ended up being the one that took AI off the meter altogether.

What’s unique : A published rate card that no one can buy from

A complete rate card behind a demo wall. Lattice publishes every number a buyer needs — six module rates, the bundle price, the annual minimum, the currency, the contract term — and then routes every single button to /demo. Even the Foundations card’s “Get started” opens a sales form. This is unusual: most vendors either publish and sell self-serve, or gate the number to protect the quote. Lattice does neither. The rate card functions as a qualification filter, telling a 40-person team it will pay the $4,000 floor before anyone books a call, while still keeping every deal in a rep’s hands. It sits in the rare quadrant of public pricing with a fully sales-led motion.

AI as an entitlement, deliberately and on the record. Lattice’s AI Agent has no meter, no credit pool, no token cap and no per-agent seat. The only stated limits are storage-shaped: 25 MB per Knowledge Vault file, 10 files per bulk upload. That would be unremarkable if it were an accident, but Lattice wrote down the decision: on 2025-10-02 it said it had previously signalled the Agent “may become a paid feature” and had changed its mind. Against a corpus where nearly every peer has grafted a credit meter onto the seat, Lattice’s bet is that the AI raises the seat’s willingness-to-pay rather than earning its own line item — and eight months later the seat price did go up 18%.

A seat count that only ratchets upwards. Adding a user permanently raises the maximum seat count; removing that user neither lowers it nor triggers a refund, per Section 6.1 of the terms. Lattice softens it — the vacated seat is reusable at no charge — but the contractual floor never falls inside a term. It is a usage-based mechanic hiding inside an otherwise ordinary seat-based pricing model: the meter reads peak headcount, not current headcount, and it only ever counts up. Buyers evaluating which unit to build pricing on should note how much of Lattice’s expansion revenue this single clause automates.

A five-figure floor that rewards buying more. The $4,000 minimum annual agreement is old — it is visible in the January 2022 snapshot, unchanged for four and a half years while every rate around it moved. What makes it distinctive is the qualifier: the spend “can include different products”. A small team that cannot fill the floor with one module is nudged to fill it with three, so the floor doubles as a cross-sell instrument rather than a simple price wall.

A pricing page that argues with itself. The rate card prices Performance at $10 seat/month. The FAQ four screens below, on the same URL, says Performance can be unbundled “for $8/month”. Wayback explains it: the FAQ answer was written in September 2024 when $8 was correct for both Performance and Goals & OKRs, and it survived the July 2026 increase untouched. It is a small artefact of a big pattern — pricing copy owned by different teams, versioned at different speeds.

Strengths & weaknesses

Billing UX : A seat ratchet, an email-only billing desk

• Add seats with no approval step — “Nope! You can simply add them into Lattice.” No purchase order, no sales touch, no contract amendment. Seat expansion is the one genuinely self-serve motion in the entire Lattice purchase.
• Active and Invited users are billable; Created users are not — Lattice bills a seat from the moment a user is invited, not from first login. Created-but-uninvited records are free, which is the documented way to stage joiners before their start date.
• The max seat count is a one-way ratchet — “When you add users in Lattice, we increase your max seat count… If you remove a user and go back down to 100, we do not refund you for that seat. Your seat count will remain at 101.” The vacated seat is reusable at no charge, but the floor never falls. Lattice attributes this to Section 6.1 of its terms.
• Mid-term additions prorate to the end of the term — extra seats are charged only for the months remaining in the billing term, not a full year.
• Two first-party articles disagree on when the seat charge lands — “Paying for Additional Users in Lattice” says additional users are charged “on the first of the month, following the month in which they were added”; “Invoice and Payment FAQs” says they are “charged on the last day of the current month”. Both are current help-centre pages. Budget for the earlier of the two.
• No invoice history inside the product — “This information is not currently available in Lattice.” Copies of past invoices, receipts, or a billing statement have to be requested from [email protected].
• No in-app billing settings either — changing the card on file or the billing email is not editable in Lattice; both route to [email protected].
• Payment methods: ACH wire, bank transfer, credit card, or check — with no surcharge for paying by card. Remittance details sit at the bottom of the invoice.
• “Pay Online” link on the invoice PDF — the checkout screen carries a “Save payment method for automatic payment” checkbox; tick it and future invoices auto-charge on the due date.
• First invoice lands on the subscription start date, with payment terms defined on the contract and restated on the invoice PDF.
• Invoices cannot be split by office or location — “Invoices are for all users on the contract and cannot be broken up,” which rules out per-entity chargeback straight from Lattice.
• Procurement network IDs are published — a Bill.com Payment Network ID and an Ariba ASN are both listed in the invoice FAQ, so finance teams can wire Lattice into an existing AP network without a support ticket.
• No spend dashboard, no usage alerts, no overage warnings — and none are needed: with seats as the only meter, the bill is headcount times rate. The flip side is that there is no in-product surface showing current seat count against contracted seats.

Strategic wins : Splitting the bundle, freezing the card, unmetering the AI

1. Splitting Goals & OKRs out of Performance created a second front door

Until May 2022, Performance was a $9 plan that carried goals inside it. The rewrite made Goals & OKRs a standalone $8 SKU and sold the pair for $11 against a struck-through $16. That single move did three things at once: it created a cheaper entry point for teams that only wanted OKRs, it made the bundle discount legible at 31% instead of invisible, and it gave every Performance customer a named product to expand into. Four years later the same shape survives — Foundations is still, structurally, “buy both and save”. This is the packaging decision most single-product SaaS companies get wrong: they add features to one plan instead of creating a second thing to sell.

2. Choosing not to meter the AI, and saying so publicly

Lattice’s AI Agent could easily have been an add-on. The company had already told customers it “may become a paid feature”. On 2025-10-02 it reversed that, made the Agent free for everyone, and published the reasoning. The commercial logic is sound: an HR agent’s value is inseparable from the employee data it acts on, and every unit of that data is already a paid seat. Metering it twice would have created a second budget conversation for a feature whose whole job is to make the seat stickier. Instead Lattice took the increase where it was easiest to defend — the seat itself, which rose 18% eight months later. That is the seat-versus-meter question answered with unusual clarity.

3. Keeping the module rates frozen for four years

From November 2022 to June 2026, Engagement stayed at $4, Grow at $4 and Compensation at $6 — through a pandemic hiring reversal, a $3B valuation, an HRIS launch and its shutdown, and the entire generative-AI repricing wave. Frozen list prices make a rate card usable as a sales artefact: reps can quote from it, comparison sites can cite it, and buyers do not learn to distrust it. When the increase finally came in July 2026 it touched only the two anchor SKUs and left the four add-ons alone, which reads as a considered decision about where price elasticity actually sits rather than an across-the-board pass.

4. Publishing the annual floor instead of discovering it on the call

The $4,000 minimum annual agreement has been on the pricing page since at least January 2022. Publishing a floor is unfashionable — it visibly disqualifies small buyers — but it saves both sides the two wasted calls where a 30-person startup learns it cannot buy. Better still, Lattice framed the floor as spreadable across products, converting a disqualifier into a packaging prompt. Compare this with the gated-quote norm across enterprise HR, where the floor exists but is only ever discovered in the redline.

5. Bundling Manager Tools into every base product rather than selling them

1:1s, Feedback, Weekly Updates and Q&A Boards — the daily-habit surface where managers actually live — are included with any base product and never sold separately. Those features drive login frequency, and login frequency is what makes a seat renewable. Charging for them would have optimised a small revenue line at the cost of the adoption metric the whole contract rests on. Lattice instead uses them as the reason the $4 Engagement SKU is a viable land, then monetises depth through Performance, Compensation and Grow.

Areas to improve : The stale FAQ, the seat ratchet, the missing renewal cap

1. Fix the $10-versus-$8 contradiction on the pricing page

The rate card says Performance is $10 seat/month. The FAQ on the same page says Performance unbundles at $8/month. Both are published, and the mismatch has been live since the July 2026 increase. The fix is a five-minute copy edit — restate the FAQ as “Performance at $10 and Goals & OKRs at $8, purchasable individually” — but the deeper fix is process: whoever owns the price constants should own the FAQ strings too, because a buyer who finds the cheaper number will quote it back and someone will have to decide whether to honour it.

2. Publish a renewal policy, or at least a cap

Lattice publishes the entry price, the floor, the currency and the term, and then goes silent exactly where multi-year cost lives. Third-party procurement data puts typical escalators at 3–5% a year; nothing on any Lattice surface confirms, denies or caps that. A published maximum annual uplift — even a generous one — would extend the page’s existing honesty into the part of the contract that decides total cost of ownership, and would remove the single most common reason buyers bring an advisory firm to the table.

3. Soften the seat ratchet, or price it honestly

“Add a user, your max seat count rises forever; remove them, you get nothing back” is a defensible clause and an indefensible surprise. Two concrete fixes: expose current seats against contracted seats inside the product, so a People Ops lead can see the ratchet moving before the invoice shows it; and offer a true-down at renewal of some published percentage. Right now the mechanic is documented only in a help-centre article and Section 6.1 of a terms PDF served inside an iframe, which is the opposite of how entitlement and grant mechanics should be surfaced.

4. Say something on the pricing page about the HRIS shutdown

HRIS, Payroll and Time Tracking were priced products on this exact URL until November 2025 and are now absent without comment. The AI Agent help article still branches on “If you are an HRIS customer”, so the product demonstrably still exists for some accounts. A buyer researching Lattice today has no first-party way to learn that a whole product line was retired, and a customer mid-migration has no pricing-page acknowledgement at all. One sentence with a link to the migration guidance would cost nothing and would stop the story being told exclusively by competitors’ migration blogs.

5. Let somebody buy the cheap end without a sales call

Engagement at $4 seat/month and a $4,000 floor describe an 84-seat self-serve deal. Lattice already publishes every number required to close it and already lets customers add seats with no approval step. Routing that buyer through a demo form adds cost on Lattice’s side and friction on the buyer’s, and it is the one place where the page’s transparency stops paying off. A self-serve path capped at, say, 200 seats and the base products only would let the rate card do the selling it was clearly designed to do — the pattern that works for Gusto, which publishes and transacts on the same page.

Key takeaways

1. Publishing a rate card and selling sales-led is a real option. Lattice proves you do not have to choose between price transparency and a quoted motion. The published card pre-qualifies the pipeline and anchors the negotiation, while every deal still runs through a rep — and Vendr’s data shows buyers still average 21.03% off the opening quote, so the list price did not become the ceiling.
2. Split your anchor product before you discount it. Turning goals into a separate $8 SKU let Lattice show a 31% bundle saving against a $16 anchor it had just created. A bundle discount is only persuasive if the un-bundled prices exist publicly; manufacture the components first, then discount the set.
3. A minimum spend that is spreadable across products is an upsell, not a wall. The $4,000 floor disqualifies a 60-seat single-module buyer — but because it can be met across modules, the natural response is to add products rather than walk. Design the floor so the cheapest way to clear it is the one you wanted them to buy.
4. Decide in public whether AI is a feature or a SKU. Lattice signalled the AI Agent might become paid, then reversed and published the reasoning. Customers forgave the reversal because the direction was in their favour and the statement was unambiguous. Ambiguity about whether an AI capability will one day be metered is itself a cost your buyers price in — see how other vendors handled the same fork.
5. Every price constant needs one owner. The $8-versus-$10 contradiction exists because the rate card and the FAQ are maintained by different hands at different cadences. If a number appears in more than one place on your site, it needs a single source and a release checklist, or your own page will eventually undercut your own quote.

UBP implications

1. The seat is still a usage meter — just a badly instrumented one. Lattice’s ratchet bills peak headcount, prorates mid-term additions, and starts the clock at invitation rather than activation. Those are metering decisions, made with none of the tracking, alerting and visibility a usage vendor would be expected to ship. If your “subscription” quietly bills a moving quantity, you owe customers the same instrumentation a consumption product would.
2. Not metering AI is a defensible strategy when the AI acts on data you already charge for. Lattice’s agent operates exclusively on employee records that are already billed per seat, so a separate token or credit meter would have double-charged the same value unit. The corpus pattern holds: vendors meter AI when the AI does work a human would otherwise be paid for, and bundle it when the AI merely makes an existing seat more valuable.
3. A deprecated SKU is a pricing event, and buyers will find out either way. Lattice’s HRIS went from $10 seat/month with a 50%-off promo to absent in 14 months, and every word written about that transition has come from competitors and migration consultants. Usage-based and modular vendors accumulate SKUs faster than they retire them; the retirement story needs a first-party home, with the credit and true-up mechanics spelled out, or the narrative defaults to whoever is selling the migration.

Sources

• Lattice pricing — Foundations and Enterprise packages, the “Build your custom package” module rate card, and the pricing FAQ (accessed 2026-09-10)
• Lattice platform overview — current module inventory (accessed 2026-09-10)
• Lattice Performance (accessed 2026-09-10)
• Lattice Goals & OKRs (accessed 2026-09-10)
• Lattice Engagement (accessed 2026-09-10)
• Lattice Compensation (accessed 2026-09-10)
• Lattice Grow (accessed 2026-09-10)
• Lattice AI Agent — carries the “included standard with all Lattice subscriptions” entitlement statement in its structured data (accessed 2026-09-10)
• Lattice AI overview (accessed 2026-09-10)
• Lattice ROI estimator — a value estimator, not a price estimator (accessed 2026-09-10)
• Paying for Additional Users in Lattice — seat ratchet, billable user states, proration (accessed 2026-09-10)
• Invoice and Payment FAQs — payment methods, invoice access, proration by cadence (accessed 2026-09-10)
• How Can I Add or Change Billing Information in Lattice? (accessed 2026-09-10)
• Lattice help centre — Billing collection (accessed 2026-09-10)
• Lattice AI Agent FAQs — Knowledge Vault limits, absence of any AI meter (accessed 2026-09-10)
• Lattice Terms of Service — Section 6.1 governs the seat ratchet; the clause text is served as an embedded PDF (accessed 2026-09-10)
• Today, Lattice Makes History and Leads the Way in Responsible Employment of AI — the 2024-07-09 digital-workers announcement, still live and carrying its own 2024-07-12 retraction at the top (accessed 2026-09-10)
• The Lattice AI Agent Is Now Available to All Customers — at No Additional Cost — the 2025-10-02 decision not to charge for the AI Agent (accessed 2026-09-10)
• Lattice product updates — release feed used to check for digital-worker and HRIS references (accessed 2026-09-10)

Bottom line

Lattice is the clearest counter-example in this corpus to the idea that AI forces a new meter. It publishes a complete per-seat rate card, bundles its HR agent at no charge, refuses to sell any of it without a demo, and takes its increase on the seat itself — Foundations from $11 to $13 in July 2026. The interesting parts are the two things it tried and abandoned: employee records for AI “digital workers”, announced 2024-07-09 and withdrawn 2024-07-12, and a full HRIS-plus-payroll stack priced from $10 seat/month in October 2024 and deleted from the card by November 2025. What is left is a disciplined, forecastable, headcount-shaped bill with one honest surprise — a seat count that only ever ratchets up.

Want to compare Lattice against other HR & People companies? Browse the pricing blueprint.

Pricing timeline : Major events on a vertical axis

Each milestone below corresponds to a public pricing change, product launch, or material adjustment. Major events use a filled marker; minor adjustments use a faded one.

Public rate card observed: $13 Foundations bundle plus a five-module à la carte card

Sep 2026

The pricing page shows two packages — Foundations at $13 per seat per month and a quote-only Enterprise tier — above a 'Build your custom package' rate card listing Performance at $10, Goals & OKRs at $8, and Engagement at $4 per seat per month, plus Compensation at +$6 and Grow at +$4. No HRIS SKU appears anywhere on the card.

First list-price rise since 2022: Foundations $11 to $13, Performance $8 to $10

Jul 2026

Between the 20 June and 15 July 2026 snapshots Foundations rises 18% to $13 seat/month and standalone Performance rises 25% to $10. Goals & OKRs ($8), Engagement ($4), Compensation (+$6), Grow (+$4) and the $4,000 minimum are all untouched — and the FAQ answer saying Performance unbundles at $8/month is not updated, leaving two prices for the same product on one page.

Rate card rebuilt: Foundations plus quote-only Enterprise, Engagement promoted to base product

Jun 2026

Two package cards — Foundations at $11 seat/month and an Enterprise tier priced only as 'varies based on seats, complexity, and scale' — sit above a new 'Build your custom package' module card. Engagement moves from add-on to base product at $4 seat/month and now carries Manager Tools, Analytics, the AI Agent and Integrations in its own right. No rate changed.

HRIS, Payroll and Time Tracking deleted from the rate card

Nov 2025

Between the 5 and 7 November 2025 snapshots the whole HRIS column — Core HRIS $10, Payroll +$6, Time Tracking +$2 — disappears from the pricing page and the platform navigation, 13 months after HRIS was priced. Third-party migration coverage puts payroll access ending 2026-03-31 and HRIS access ending 2026-07-31, with customers credited for HRIS and payroll subscription fees through the transition; the exact customer-notification date is unverified from first-party sources.

AI Agent made free for all customers; the plan to charge is abandoned

Oct 2025

Lattice took the AI Agent out of beta at no additional cost and published the reversal: 'We previously shared that the Agent may become a paid feature, but we've seen the impact it's already delivering.' There is still no AI meter, credit pool or token cap anywhere — the only documented limits are storage-shaped Knowledge Vault caps of 25 MB per file and 10 files per bulk upload.

HRIS add-ons priced: Payroll +$6 and Time Tracking +$2 seat/mo

May 2025

Payroll leaves Early Access and Time Tracking leaves Coming Soon, making a fully loaded record-layer customer an $18 seat/month proposition before any talent module. A footnote restricts HRIS and Payroll to US-based businesses with limited beta testing in the UK.

HRIS Early Bird lapses; Core HRIS doubles to its $10 list rate

Jan 2025

The launch promotion expired at the end of December 2024 and the card now shows a clean $10 seat/mo with no strike-through and no badge. The stale '50% off until December 31st' site banner was still live in the 25 February 2025 snapshot.

Core HRIS priced at $10 seat/mo with a $5 Early Bird rate

Oct 2024

Lattice put a number on its system-of-record product: Core HRIS at $10 seat/mo struck through to $5 seat/mo under an 'Early Bird Pricing Available!' badge, with a site banner reading 'Lattice HRIS: 50% off until November 30th' — extended to December 31st in the November snapshot. Payroll and Time Tracking are both COMING SOON.

Pricing page rebuilt; the Foundations package is named and the FAQ arrives

Sep 2024

The $11 rate does not move but the bundle acquires a brand: Foundations, inside a 'Talent Management' column at $11 seat/mo. Units change from 'person/month' to 'seat/mo', an unpriced Core HRIS column appears with an Early Bird badge, and a nine-question pricing FAQ publishes the $4,000 minimum and the answer that Performance and Goals & OKRs unbundle at $8/month.

Digital workers withdrawn three days after launch

Jul 2024

An update appended to the top of Lattice's own announcement reads: 'This innovation sparked a lot of conversation and questions that have no answers yet. We look forward to continuing to work with our customers on the responsible use of AI, but will not further pursue digital workers in the product.' The digital-worker URLs return 404 today and carry no Wayback records at all.

AI 'digital workers' announced with official employee records

Jul 2024

Lattice announced that AI agents would be onboarded into the platform with personnel files, goals, performance metrics, systems access, a manager and a place in the org chart. No rate was named — but on a platform billed per seat, where the seat is an employee record, an AI agent with an employee record is a billable seat.

Compensation gets a published rate of +$6 person/month

Nov 2022

Compensation had been a feature list with a 'Contact sales' button. It now carries +$6 per person per month, completing a five-card module structure — $11 for Performance plus OKRs & Goals (separately $8 each), Engagement +$4, Grow +$4, Compensation +$6. None of these four add-on rates moved again for more than three years.

Plan ladder replaced by a module rate card; Goals & OKRs splits out at $8

May 2022

Performance Management and OKRs & Goals each stand alone at $8 per person per month, with a RECOMMENDED 'Bundle and save' card selling the pair at $11 against a struck-through $16 — a 31% saving that is only legible because Lattice had just created the components. Engagement and Grow sit underneath at +$4 each; Compensation is COMING SOON.

The plan era: Performance $9, Performance & Engagement $12, Grow +$3

Jan 2022

The earliest snapshot in range sells plans rather than modules: Performance at $9 per person per month, Performance & Engagement at $12, a Custom Enterprise tier, and a Grow add-on badged NEW at +$3. Goals and OKRs are features inside the Performance plan, not a separate SKU. The $4,000 starting annual agreement and annual-only billing are already in place, and Premium Support is reserved for accounts above $10,000.